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6 ways to efficiently handle customer support during the festive season michalah francis social media manager

6 ways to efficiently handle customer support during the festive season

Your marketing plan is being rolled out, your shipping could not be any faster and your limited edition festive packaging has just arrived. No matter how flawlessly all of these work together, if you don’t know how to efficiently handle customer support during the festive season, all your efforts could fall through the cracks. Spend …

Copywriter vs content writer, which one does your business need?

What’s the difference? Is there a difference? And why should you consider them? Thriving businesses rely on effective marketing. That’s why so many companies have entire departments dedicated to it. From brand managers to marketers, designers and social media managers. You name, they’ll have it. But what about small businesses? Owners understand its importance but …

Michalah Francis Email marketing or social media? Which one does your business need?

Email marketing or social media? Which one does your business need?

A business is nothing without its audience. Without feet through the door, traffic to the website and people ultimately opening up their wallets, businesses wouldn’t remain open. That’s why it’s so important to market, market, market. But it’s even more important for every action to be driven by purpose. While getting noticed is cool, getting …

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